Terms and Conditions

1. Brief description of the service

Renting a self-storage unit gives the customer access to a secure storage space in the landlord's premises. The tenant gains access to the landlord's premises only by using the landlord's access fob or code. The private storage space is secured with the tenant's own locking device.

2. Entering into the agreement

When entering into a rental agreement for storage space, the tenant must provide their full name, residential address, business address where applicable, national identity number or D-number, and organisation number where applicable. The tenant must present valid identification and confirm that the information is correct. The same applies to customers who use electronic communication with the landlord. The landlord reserves the right to reject customers it does not consider sufficiently identified. The customer also accepts that the landlord obtains credit information. In the event of any change to the above information, the tenant must notify the landlord as soon as possible in the most appropriate manner. For notices and other messages to the tenant concerning the tenancy, a letter to the last known address is always sufficient. For customers who have accepted electronic communication at the time the contract was concluded, the same applies to the last registered email address.

3. Rental period

The storage rooms are let on a monthly and/or weekly basis. The rental period is calculated from the first day of the month or the week. Unless either party gives written notice to the contrary by the 15th of each month, or before Friday at 15:00 in the current week for those who rent on a weekly basis, the rental contract is automatically renewed for the same rental interval. A fixed-term lease may be agreed with the landlord. If the rented object is destroyed by fire or another accident, the rental agreement lapses. The landlord is not obliged to make other premises on the property available to the tenant, either before or after rebuilding / reconstruction of the rented object.

4. Prices and price information

The costs of renting storage space - including any costs of establishing or terminating the tenancy - are set out in the landlord's price list applicable at any given time and/or are communicated in another suitable manner. The customer pays in advance, adapted to the rental interval. A tenant who enters into an agreement for automatic direct debit (avtalegiro) hereby waives the right to advance notice before each charge pursuant to section 26, fifth paragraph, of the Financial Contracts Act. In the event of late payment of rent, default interest is payable in accordance with the Act of 17 December 1976 no. 100 or the act that replaces it. The landlord is entitled to charge a fee for reminders. The landlord reserves the right to automatically adjust the rental prices in line with the consumer price index once a year. Every third year, index-adjusted rent may be required to be adjusted to the prevailing market rent.

The landlord may choose to register voluntarily in the VAT register, with the consequence that output value added tax may be calculated for VAT-liable business operators. Likewise, the landlord may, where required by the authorities to calculate value added tax on the rental of self-storage units, register in the VAT register.

5. Handover and safekeeping of keys/key cards

The access fob and/or code is the landlord's property. It is solely for the tenant's use and must under no circumstances be disclosed to outsiders. In the event of loss of the access fob, or if there is suspicion that an unauthorised person has gained knowledge of the access code, the landlord must be notified as soon as possible. Access to the area will then be blocked until a new access fob/code has been issued. The landlord may require all costs in this connection to be covered. The access fob or code must be kept securely. The access code must be memorised. If the storage space can be identified in a written record, this must not be kept together with any access fob. The landlord is not responsible for unauthorised use of the access fob or code. The tenant is responsible for obtaining, maintaining and using a suitable locking device for the private storage space. The tenant has an independent responsibility to keep control of who has access to the available sets of keys. The landlord disclaims any liability relating to a possible loss of a set of keys. The tenant may contact the landlord and request that a new lock be fitted. The costs, including for new keys and a new lock, are covered by the tenant.

6. Access to the storage premises

The tenant has access to the storage premises during the applicable hours stated on the landlord's website or in another suitable place. Access beyond ordinary opening hours may be agreed. The tenant bears any costs arising from such an agreement. Regardless of the cause, the landlord is not liable in the event of any operational disruption. Operational notices will be communicated to tenants as needed and in the most appropriate manner. For customers who have provided an email address and/or mobile number, notification to one of these will always be sufficient. Possession of an access fob or code gives access to the landlord's area. The tenant is always responsible for the persons granted access. The landlord nevertheless has the right to require additional identification or authorisation. The landlord is not liable if a person who unlawfully has the tenant's keys, access fob or code gains access to the storage premises. The tenant is obliged to cover costs resulting from incorrect entry of the code or other false alarms in the area. If the tenant does not pay rent within 10 days after the due date, the landlord may block access. This may involve suspension of the access code and/or fob, as well as sealing of the private storage space. In the event of late payment, all invoices are regarded as due. The tenant regains access to the storage space by paying the overdue rent, including any costs incurred.

7. Use of the storage premises and house rules

It is not permitted to bring in or store items that it is a criminal offence to possess, or that derive from criminal activity, on the landlord's property. The same applies to flammable material, chemicals, explosive substances or anything else that may cause damage or entail danger or inconvenience for the landlord or the landlord's customers. The storage of organic material must first be cleared with the landlord, who may reject the request without further justification. It is not permitted to make changes to, repair or otherwise attempt to modify the landlord's property. Subletting is not permitted. Unless otherwise explicitly agreed, it is also not permitted to carry out sales or other commercial activity from the storage unit. It is forbidden to remove trolleys or similar equipment from the property's area. It is not permitted to bring in or keep animals on the landlord's property. All smoking and use of intoxicants is strictly forbidden throughout the entire storage area. Intoxicated persons, or persons who behave threateningly or cause damage or disturbance towards the staff or other tenants, will be expelled. The customer must not leave rubbish or other goods on the landlord's property, including in corridors and outdoor areas. This will be removed immediately, at the tenant's expense. The tenant is then invoiced a minimum amount, or the actual costs if these exceed the minimum amount. The minimum amount is 1/2 of the court fee, as determined at any given time in the Act on Court Fees 1982 no. 86. At present the court fee is NOK 860. The tenant is liable for damage to the rented object insofar as the damage can be attributed to the tenant themselves or to someone they have given access to the rented object. Breach of these provisions is regarded as material breach, which entitles the landlord to terminate the rental contract with immediate effect.

8. Termination, cancellation and breach

Fixed-term rental agreements that do not fall under section 3, first alternative, may be terminated by either party with one month's written notice to the other party. The parties may terminate the tenancy in writing in the event of material breach by the other party. The reason for such termination must be stated. Otherwise, reference is made to the Act on Tenancy Agreements (the Tenancy Act) sections 9-7 cf. 9-8. Unless otherwise agreed, the return of the premises is deemed to have taken place when the landlord has obtained unhindered access to the storage premises and any access fob has been handed in. The private locking device must also have been removed, and the storage space must have been restored to the condition it was in when the agreement was entered into. If the tenant leaves the premises in such a way that the tenancy must clearly be regarded as relinquished, the landlord may again immediately take possession of it, cf. the Tenancy Act section 10-2, first paragraph, final sentence. If movable property is found in the storage unit that is presumed to belong to the tenant or someone in the tenant's household, the landlord may, at the tenant's expense, take care of this or dispose of the items in the most appropriate manner, cf. the Tenancy Act section 10-4.

9. The landlord's right to open the storage premises

In the event of the tenant's breach of section 6 of this agreement, the landlord has a right of retention over the goods stored by the tenant. The right of retention is exercised as security for the satisfaction of any claim that the landlord may have or acquire against the tenant, as well as reasonable costs, as a result of the breach. Goods stored in the rented object at the time the landlord blocks the room are deemed to have been handed over to the landlord as a pledge to secure the claims that the landlord may have or acquire against the tenant.

Through this agreement, the tenant gives the landlord an irrevocable authorisation to dispose, in the best possible way, of the goods stored in the rented object if the tenant breaches this agreement. The costs applicable at any given time are charged to the tenant. The landlord's exercise of its rights is conditional on the tenant, despite a written demand, not having paid the rent within the deadline set in the demand, and on the landlord having notified the tenant, with at least 2 weeks' written advance notice, that the stored items will be disposed of unless every overdue claim is settled, cf. the Enforcement Act section 4-18, eviction pursuant to the Enforcement Act section 13-2, third paragraph, letter a. Costs relating to the disposal will be charged to the tenant at the rental location's applicable rates. If the agreement is terminated due to breach by the tenant, or the landlord has reasonable grounds to suspect that the provisions of section 7 have been breached, the landlord is entitled to open the storage premises (break it open) at the tenant's expense in accordance with the procedure described below. In such cases, the tenant must be notified by email to the last registered email address that the storage premises will be opened at a specified time, as a general rule within one week of dispatch. For tenants who do not use electronic communication with the landlord, a letter is sent to the last registered postal address. For such letters, a two-week notice period is calculated from dispatch. The tenant bears the risk that the contact information provided to the landlord is correct, cf. section 2 above. Opening due to suspicion of breach of the provisions of section 7 may take place without notice. Opening must take place in the presence of two of the landlord's employees. A record is kept of the contents. The record is signed by the two employees who were present when the storage premises were opened. In the event of suspicion of the storage of items that it is a criminal offence to possess, or that derive from criminal activity, the landlord may seek the assistance of the police. Without prior notice, the landlord may also break into private storage rooms in the event of imminent danger of loss of valuables and/or life.

10. Compulsory eviction and enforced collection of outstanding rent

Otherwise, the Act on Enforcement of 1992 no. 86 applies.